Technical Support

Technical Support

Honglin Electronics' technical support is a complete system that runs through pre-sales, in sales, and after-sales, aimed at ensuring product compliance, stability, and traceability


Pre sales consultation and product selection

Provide consultation on wire selection, specification customization, and technical standard compliance (such as national, European, American, and industry standards) based on customer application scenarios (such as home furnishings, industrial, automotive, and specialty industries).


1765425222114378.jpg


Production and process control

  • Raw material control: Strictly screen conductors (oxygen free bare copper, tin plated copper), insulation materials, sheath materials, etc.

  • Process guarantee: Through precise processes such as wire bundling, insulation extrusion, cabling, weaving, and sheath extrusion, the consistency of product structure, dimensional accuracy, and stable performance are ensured.

  • Process testing: Real time monitoring of key parameters such as outer diameter, eccentricity, and conductor resistance.


2.jpg


Quality and after-sales support

  • Comprehensive testing: electrical performance, mechanical performance, flame retardant and fire-resistant, environmental protection (RoHS), etc.

  • Problem tracing and analysis: Provide quick response to any anomalies, conduct root cause analysis and solutions.

  • Technical training: Provide customers with product knowledge, safety precautions, etc.


3.jpg